Difference between Growing teams and Enterpise teams options

[PINTEUR Clément]

Hi,

Our company currently have an Enterprise teams licence for JIRA Software. So we have to renew the licence every year.

I recently saw the one-time payment option for growing teams.

Aside from the cost, I would like to know what will be the differences if we decide to change from our current licence mode to this one?

According to the FAQ part, I would assume that the main difference is about support and maintenance?

Regards.

[Nic Brough -Adaptavist- · Accepted solution]

I'm afraid "growing teams" is just the description for "you fall into the middling tiers for number of users"

The licence model doesn't change - if you want to maintain support and upgrade access for JIRA Software, you will need to renew every year. 

The "one time payment" means the same at all user tiers - you get a year of support and upgrade, and you can continue to use JIRA Software after it expires, unsupported and without upgrades.

[PINTEUR Clément]

Thanks for your answer @Nic Brough [Adaptavist].

I have other questions.

With the "one time payment" option, I saw that you can subscribe to a longer support duration. But

1. Are you able to renew the support at the end of this period?
2. If the answer is yes, does the half-price discount that applies to licences works?

[Nic Brough -Adaptavist-]

Yes, you're always able to renew support, and yes, a renewal is always the 1/2 price.

The only time you don't get the 1/2 renewal is when you let your licence lapse for a while - then you need to get a full new licence.

[PINTEUR Clément]

To fully clarify my question about the half-price discount, does it apply to the renewal of the one-time payment support option ?

[Nic Brough -Adaptavist-]

Yes, you're always able to renew support, and yes, a renewal is always the 1/2 price.

[PINTEUR Clément]

Ok, thanks again for your time and the precise answers.