Hello Community!
When starting Jira Server / DC you can provide JVM arguments for disabling mail handling, sending ...
-Datlassian.mail.senddisabled
-Datlassian.mail.fetchdisabled
-Datlassian.mail.popdisabled
The first one disables SMTP / Outgoing mail. I am however a bit puzzled in what exactly the other two do. For my non-PRD environments I put all of them on true, but now I'm interested in what the difference between fetchdisabled and popdisabled is and how this translates to functionality in Jira.
Regards,
Jeroen
Hi @Jeroen Poismans ,
fetchdisabled parameter will disable creation of tickets/comments from incoming mails.
popdisabled parameter will disable the POP mail server that is configured in your Jira instance.
Thanks,
Aditya
Hi @Aditya Verma ,
Thanks! So am I correct in assuming that fetch also has an impact on the Email requests in a Service Management project?
Regards,
Jeroen
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Since JSM is installed on top of your on-prem Jira DC/Server. It should respect the parameters configured in setenv file. You should definitely give it a test after disabling it.
Thanks,
Aditya
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.