Disable the user onboarding on cloud?

[Pronto Software]

The user onboarding experience is an annoying thing that we’d like to disable for each product in the Atlassian stack.

After migrating all the stuff from server to cloud, then letting the users in – as newly activated accounts – they’ll get the onboard pages and create new: projects, spaces, code repositories. We really don’t need hundreds of garbage Jira Software projects, thousands of rubbish Confluence spaces, and a pile of poop in Bitbucket.

There doesn’t appear to be a method of disabling the onboarding routines. What have you done about this as you’re going live after a migrations?

My initial thought is to automate a reminder to users with unused objects to delete them. This could run a few months after go-live.

Cheers,

PeteQ

[Nic Brough -Adaptavist- · Accepted solution]

I set the permissions so that only a small group of people can create spaces in Confluence, and ensure we only have 3-10 trained Jira admins who can create projects, and turn off "create team managed projects" in Cloud Jira, or at least limit it to the people you trust not to make a mess.

Your problem doesn't sound like it's anything to do with on-boarding new people, it's about not giving everyone the rights to make a mess.

[Pronto Software]

Thanks @Nic Brough -Adaptavist- for your response,

At this early stage of assessing cloud migration I've got three admin users onto cloud. Restricted capabilities will be our setup for most users. Does this imply the onboarding routine will not prompt the user to create a project/space if they don't have the access to do so?

Cheers,

PeterQ

[Nic Brough -Adaptavist-]

You are massively overthinking the "onboarding routine", conflating it with "set up a new system"

Once you've got your new system working with the first admin, all the other new users will be offered a tour and little more.

[Pronto Software]

Thanks @Nic Brough -Adaptavist- ,

That clarifies things.

[Pronto Software]

popped this response in the right place... no delete option?