Drag & Drop not working with jira issues

[Jonas Schultens]

hey together, 

since today in our Jira instance it's not possible to move tickets in our jira projects  by drag & drop anymore. (if you move a ticket f.e. from "testing" to "done" it first moves, but after a reload of the page it's back in "testing") By changing the status in the ticket it is still working as expected ... 

Anyone else with the same issue or could help here? 

Thanks & best regards

Jonas

[John Funk · Accepted solution]

Hi Jonas,

There appears to be a bug that has been introduced. Please create a support ticket for Atlassian for them to investigate.

https://support.atlassian.com/contact/#/

Also, please post the resolution back here.

In the interim you should be able to change the status directly in the card. 

[Jonas Schultens]

support ticket is already created :) thanks! 

[Nikola Perisic]

Hey @Jonas Schultens ,

This issue happened today as well, so you may refer here: https://community.atlassian.com/t5/Jira-Software-questions/Cannot-move-cards-fromone-status-into-anotherdespite-to-the/qaq-p/2586370#M699205