Email notification not working

[Farhaad_n]

Jira Software email notification not working

how can I debug what is the problem?

the "test email" in out-mail working

[Pavel Junek]

Hi Farhaad,

I had similar problem with Batching emails. Are you try Disable Batching email notifications? The problem was that the database was running out of space and Jira couldn't generate an email message ID to send. It might help you restart Jira.

You can try Troubleshoot notifications in Jira 

Pavel

[Farhaad_n]

Hi Pavel, 
Disabling Batching emails wasn't helpful :(

[Pavel Junek]

Can you try restart Jira? That always helped for us.