Email notification to be sent when SLA is breached

[Mohamed El Taweel]

How an I implement the following requirements:

Add notification that send email to Tom , John and assignee staff when SLA about for breach 50%,75%,100% and 200%

SLA custom fields are : "Time to first response"  and  "Time to resolution"

Thanks in advance.

Regards

[The Bines 2]

Check this one out https://marketplace.atlassian.com/plugins/com.atlassian.plugin.automation.jira-automation-plugin/server/overview or paid version of free doesn't provide the features you want https://marketplace.atlassian.com/plugins/com.codebarrel.addons.automation/cloud/overview

[Tuncay Senturk _Snapbytes_]

If you're not on cloud, you can try paid app Time to SLA. Here is the documentation about SLA Notifier