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Email notifications don't work from the start.

Łukasz Klepczarek
I'm New Here
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August 22, 2024

I have started a few projects in my team and in each project email notifications don't work at all. Nobody who participates in these projects doesn't get any notifications.  Settings are default.

 

 

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Trudy Claspill
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 23, 2024

Hello @Łukasz Klepczarek 

Welcome to the Atlassian community.

Do all the users have the same domain specified in their login names? It is possible that the domain has been blacklisted by Atlassian.

You should contact Atlassian directly about this by opening a support ticket at https://support.atlassian.com/contact/#/

Łukasz Klepczarek
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 24, 2024

Hello @Trudy Claspill 

Thank You for responding. We indeed have the same domain. It may be that issue. I will open a support ticket.

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