Epics displaying as unassigned on Jira Plan (cloud)

James Doyle
Contributor
October 18, 2024

I have been looking at creating plans in Jira for our development teams on the basis of giving us a solid holistic view of epics in progress and capacity etc. 

I have configured two plans and on one of the plans for some reason it keeps showing as unassigned (see below). 

I cant work out why these (total of around 5 epics appear in this section, they are assigned to a team and on most I am assigned to them as Assignee but yet they still appear in this section. 

Also have tried changing the plan to look at a project or the teams board but still they appear there. 

Any assistance greatly appreciated. 

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2 answers

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Kim Ranch Olsen
Contributor
February 11, 2025

Hi @James Doyle 

You probably already found the solution, but then this might help others having the same issue:

Solution can be found in this article: https://community.atlassian.com/t5/Advanced-planning-questions/Unassigned-in-Advanced-Roadmap/qaq-p/1857975

Once all child issues under an epic have been assigned to a team, the epic disappears from the Unassigned section.

Hope this helps.

 

James Doyle
Contributor
February 14, 2025

Thanks for that @Kim Ranch Olsen that actually has resolved the issue. 

Cheers, James. 

1 vote
YY Brother
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 18, 2024

Hi @James Doyle 

I think the unassigned means unassigned to a specific user, but not a team. If you assign it to a user, it should disappear from Unassigned group.

Thanks,

YY Bro

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