Error code 1S4LO7M when accessing JIRA Project

[Rohith Premachandran]

Hey All,

We're using the free jira cloud and we've run into an issue where we're not able to access the project we're actively working on since today morning.

All I get is this following message:

Something's gone wrong

Our team has been notified. If the problem persists, please contact Atlassian Support.

ERROR: 1S4LO7M

Has anyone faced this issue, and would just waiting for them to get to it (according to the message they've been notified) eventually fix the issue?

Does anyone have any experience with such issues? Any help would be great.

Thank you!

[John Funk · Accepted solution]

Hi Rohith - Welcome to the Atlassian Community!

There is an active incident going on for certain Jira projects. You can follow the status and subscribe to updates here:

https://jira-software.status.atlassian.com/

[Sven Horner]

Same error code / behaviour here. Among the requests are several ones with a network error of 404, 409 and 429.