While exporting a Jira Dashboard to pdf using API token-based authentication I am getting the below error.
Any clue on what has gone wrong?
Oops! Something went wrong while rendering your PDF.
Tip: probably there is a syntax error in the Velocity template <dashboard-fo.vm>.
Are you using Better PDF Exporter Cloud for exporting the Jira dashboard?
If yes, please open a support ticket here so our team can look into your specific issue. (Also attach the PDF export that contains the error)
Thanks for your response. I have opened a support ticket just now and have attached the downloaded pdf and export console for troubleshooting the issue.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hey Mohajit, did you have success with this?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I'm also interested if you had success, @Mohajit Acharya .
For what it's worth, Mohajit did indeed open a ticket with us and I suggested updating all his templates and scripts, so those are the latest versions, and try again.
I never heard back from him, nor received replies to a follow-up, so I assumed the problem has been solved.
We are ready to give you a hand with Better PDF Exporter, if you are facing problems! Just use the same link above to open a ticket.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
I'm also interested if you had success, @Mohajit Acharya .
For what it's worth, Mohajit did indeed open a ticket with us and I suggested updating all his templates and scripts, so those are the latest versions, and try again.
I never heard back from him, nor received replies to a follow-up, so I assumed the problem has been solved.
We are ready to give you a hand with Better PDF Exporter if you are facing problems! Just use the same link above to open a ticket.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Here would be my troubleshooting tips:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Join us June 26, 11am PT for a webinar with Atlassian Champion Robert Hean & Loom’s Brittany Soinski. Hear tips, stories, and get your burning questions answered. Learn how Loom makes training and enablement easier. Don’t miss it!
Register today
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.