Hello there,
We are running JIRA Server, since last month we are experiencing very very frequently ACTIVITY STREAM is dead on the dashboards. Every time we have to restart the instance service to get it back working and it goes off again within few hours or sometimes within few days.
Even experiencing high spikes in the DB connection graph, please find attached screenshot of the DB connection graph.
Please help us to resolve these issues ASAP.
Regards,
Sami Ahmed Shaik.
Hi Sami,
from my own experience this is a cascade of issues you are currently facing.
The missing activity stream mostly is a symptom of all of it - not the cause.
The blue spikes in database connections suggest there is something that is requesting data from database frequently. There is no easy button to push - it requires (mostly lengthy) debug from log files.
Like said in the beginning, there are situation where also this problem is just a cause of something bigger.
A good understanding of your system, your configuration and user usage pattern is needed - which we don't have here.
Many good information is to be found from Atlassian knowledge base.
https://confluence.atlassian.com/jirakb/troubleshoot-performance-issues-in-jira-server-336169888.html
At first I'd check
This list can be extended to nearly infinity so please consider this only as a very rough guideline.
Cheers,
Daniel
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