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Getting Error while issue creation

sanjay_sapra
Contributor
February 1, 2021

Hi Team ,

I have jiRA admin permission for our account and I have put a validator condition so that normal user can't raise that issue type (task , implementation) for a particular project .

But when i am also trying to raise ticket . I am getting same error . Please suggest on this.

 

User 'sanjay.sapra' doesn't have the 'Administer Projects' permission

 

Validator Condition for creation of any task :- Only users with Administer Projects permission can execute this transition

2 answers

0 votes
Nic Brough -Adaptavist-
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February 1, 2021

You;ve answered your own question.  Your validator says "only admins", and the error message says "Sanjay.sapra is not an admin"

Either think about why you've put that validator on (I think it's incorrect) or give Sanjay.sapra admin rights.

sanjay_sapra
Contributor
February 3, 2021

I have admin access   as  I am able to see in User Management . Suggest wht else permission required.

Sanjay Sapra's details

Log in as user

Access

SITE ADMIN

Also we are using default permission scheme

Nic Brough -Adaptavist-
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February 3, 2021

Site admin is not the same as project administration.

0 votes
Pramodh M
Community Champion
February 1, 2021

Hi @sanjay_sapra 

Please check whether you have Administer Projects permission in Respective Project that you are trying to create an issue.

Go to Project settings and then to the permission scheme.

Thanks,
Pramodh

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