Group and issue picker functionality does not work for some letters

[Cansu]

Hello ,

From Jira Project Settings --> "Users and roles" side --> "Add users to a role" button, when we start typing for example C, E, T (and more characters) it is getting the following error :
"The Jira server was contacted but has returned an error response. We are unsure of the result of this operation."

The following bug issue was opened on 21/Dec/2017 to keep track of this problem and its status is still Gathering Impact. 

• https://jira.atlassian.com/browse/JRASERVER-66545?error=login_required&error_description=Login+required&state=3c50cdcf-810c-4e90-bfc2-19b072c825b2 

Could you please click on Affected customers as  "This affects my team"? from the following link?

• https://jira.atlassian.com/browse/JRASERVER-66545?error=login_required&error_description=Login+required&state=3c50cdcf-810c-4e90-bfc2-19b072c825b2 

Maybe Atlassian will solve this issue soon.

Thanks for your time.

Best Regards,

Cansu