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Previous tagged users in comments shows ~accountID

Champalal M
Champalal M
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November 4, 2019

Hi,

I have migrated my Jira from cloud to on-premise and facing issues in previous tagged users in comments shows ~accountID.please help.

Please find e.g. below

[~accountid:5cdd24e0c9167e0d6ea264ea] - Please have the status updated for this Jira

[~accountid:5a8406fa0cf0b230313af5d4] - FYI

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Ivo Rodrigues
Ivo Rodrigues August 19, 2020

Hello,

We have the same problem.

Any ideas?

Ivo

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Stephan Groenewald
Stephan Groenewald
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April 2, 2020

Hi 

I have similar issue, we are on brand new cloud instance, some of the taggs display correctly but some are not?

Please advise. 

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