How can I do a bulk change after selecting issues using ScriptRunner?

[william.taylor]

This query:

issuefunction in childrenOf("issuetype = Epic and assignee = currentUser()") and ASSIGNEE = currentUser()

selects 226 items which I would like to bulk change.  I was told I had to use a filter.  That query won't work in the filter window.

How can I translate that query to the filter language?  Why are there 2 different query languages?   Why doesn't ScriptRunner offer a bulk change?

[Trudy Claspill · Accepted solution]

Hello @william_taylor 

If you create and save that filter in the Enhanced Search screen, then you can select the filter from the View All Filters list and it will display the results in the View All Issues screen. There you will have access to the native Bulk Change feature.

The query will look a little different in the View All Issues screen because it can't show the enhanced JQL statement. Instead is shows the unique IDs of the issues retrieved by that enhanced JQL.

[william.taylor]

That is over-the-top clunky.  Suppose I want to run a one-off query to select some items to make a change.  I must save the query as a filter, go to filter-land, select it, which is kinda possible because I can find filters by myself as owner, and do the bulk change.  Then I have to delete the filter.  Why can't I trigger a bulk change from the script runner screen?  If the bulk change is totally wired to the filter screen, on which you should heap criticism for excessive dependencies, you could create a scratch filter, trigger bulk change from it, and delete it afterward.

We just upgraded from an on-prem Jira to cloudy Jira.  The on-prem version showed AMPLE evidence that the Jira development team actually used it - they'd added a LOT of convenience features such as suggesting what might come next as I develop a search.  Have your internal teams done the upgrade?  It certainly doesn't seem that the Jira development people actually use the latest version.

How come no spell check in this form?

Why in the WORLD do you have 2 different search languages?

[william.taylor]

By the way, your UI has only "was this helpful Yes No"  You also need "It clarified a mystery, but I REALLY dislike the solution proposed."

[Trudy Claspill]

Have your internal teams done the upgrade?

Please note that I am just another user of the Atlassian products, albeit one with many years of experience. I am not an employee of Atlassian and have no special insight into their design plans/decisions or feature development.

Why can't I trigger a bulk change from the script runner screen?

The screen is provided by an app vendor. They have to implement their functionality on a separate screen based on the integration options that Atlassian has made available for their Jira Cloud product. I don't know if Atlassian has or can make the Bulk Change trigger accessible to third party apps. Perhaps you might want to contact the app vendor or Atlassian Support directly to ask about that. In your other post I provided an answer the includes a suggestion for how to contact the app vendor.

https://community.atlassian.com/t5/Jira-questions/How-can-I-retrieve-the-text-of-a-filter/qaq-p/2708009

The architecture between Jira on-prem and Jira Cloud are very different. In the on-prem environments app vendors can develop installation processes that install their products directly on the same server as Jira. They can develop functionality that accesses and updates the database directly, that accesses files on the server, and modifies the screens within the product. In Jira Cloud app vendors are not able to install their products directly on the system hosting Jira, they are not able to access the database directly, and their options to modify and add screens in the product are more limited, based on the options provided to them by Atlassian. This limits their ability to recreate their products from on-premise in the same way for Cloud. 

Much like us end users, vendors can request that Atlassian make changes to provide integration options to them that will allow them to enhance their products in ways that will make them more feature rich. I encourage you to reach out directly to Atlassian and the app vendor to let them know about enhancement requests you would like to see.

Unfortunately I have no solutions that would enable you to get what you want right now.

[william.taylor]

You have been extraordinarily helpful.  I didn't realize that the advanced script runner was not from Atlassian.  That being the case, I need to learn how to use the nromal filter language better.  Can you point to a tutorial on it?  It is WAY more convenient.

Thank you over the top!

[Trudy Claspill]

I'm glad you've found my answers to be helpful.

There is documentation on the search/View All Issues interface here:

https://support.atlassian.com/jira-software-cloud/docs/search-for-issues-in-jira/

The section on Advanced Search will provide information on the native JQL language.

You can also find free training on JQL in the Atlassian University:

https://university.atlassian.com/student/catalog/list?search=jql

And finally, many experts have created videos that have been shared on YouTube.