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How can I enable the "edit" option in actions?

Patricia Vargas November 27, 2012

In this moment, I don't have the "edit" option to edit my Incidents. I see that it is possible in the demo video, but I don't have this option in my list.. What I can do? Thks

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Nic Brough -Adaptavist-
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November 28, 2012

The most likely reasons:

1. You do not have "edit" permission, granted in the permission scheme for the project

2. The issue is closed - there's a flag on stauts that blocks "edit" if it is set. By default, it's set on the Closed status.

Patricia Vargas November 28, 2012

Thank you for your answer.. I didn't had permission....

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