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How do we allow Service Desk customers to view their resolved tickets on the portal?

CentricDataProjects
CentricDataProjects July 25, 2022

How do we allow Service Desk customers to view their resolved tickets on the portal?

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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July 25, 2022

Hi @CentricDataProjects ,

they can do that using My Requests button on the portal. They can be filter their tickets based on status.

Hope this helps,

Fabio

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