How to Automatically Set a Custom Field Based on the Reporter's Email Domain?

[Edgardo Ibarra]

Hi Atlassian Community,

I'm looking for some advice on setting up an automation in Jira. I need to automatically update a custom field, "Vendor," based on the email domain of the reporter.

For instance, if the reporter's email ends with @atlassian.net, I want the "Vendor" field to be set to the option "Atlassian."

Has anyone done something similar? Any tips or steps on how to configure this would be greatly appreciated!

Thanks in advance for your help!

[Edgardo Ibarra · Accepted solution]

From Atlassian support, I was advised to use the smart value {{reporter.emailAddress.split("@").last}}, but I'm not entirely sure how to implement it. If anyone has experience with this or can provide a clear example, it would be incredibly helpful!