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How to change the language of a JSD customer?

Davide Paleari
Davide Paleari
Contributor
April 20, 2015

A JIRA User can select his own Language editing his Profile, at the top right of the screen. It seems that it is not possible for JSD customers (they can only select their Timezone). How can I make them see JIRA Service Desk in their own languages?

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Daniel Bajrak
Daniel Bajrak
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April 21, 2015

Hi,

in plugin Service Pack for JIRA Service Desk there is option to add language switcher to customer portal and you can also add translations to your customer portal.

https://intenso.atlassian.net/wiki/display/SPFJSD/Links+and+language+switcher

https://intenso.atlassian.net/wiki/display/SPFJSD/Multilanguage+support

Best Regards

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Elisa _Atlassian_
Elisa _Atlassian_
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 21, 2015

Hi Davide, 

Indeed this is a missing feature. We have some feature request/bugs raised about this. Please feel free to add your comments and vote for it to make it more noticeable to our developers.

https://jira.atlassian.com/browse/JSD-304

https://jira.atlassian.com/browse/JSD-303

Cheers!

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