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How to configure Jira Cloud to send emails on behalf of our domain if we already using SendGrid

Nicole Qu August 14, 2019 edited

According this we should use subdomain if we already using SendGrid to send emails from our domain. 

  • If you're already using SendGrid to send emails from your domain for another service, you will not be able to add that domain a second time. In this case, it is recommended that you use a subdomain for your 'Project Email Address' setting. For example, use Jira@notifications.company.com instead of Jira@company.com .

First of all, is there a workaround that we don't need to use subdomain?

Secondly, how to configure subdomain for 'project email address' setting? 

 

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