Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 21:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to get a report that shows "Issues Closed by original Assignee"?

Phil Harman
Contributor
August 21, 2019

In a majority of our workflows, issues get created with assignment to a person (original assignee) to solve the issue, but issues are closed by a QA person or manager.   We need to know our close rate by week by original assignee? 

1 answer

1 accepted

0 votes
Answer accepted
Joe Pitt
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 21, 2019

JIRA can't provide with that out of the box. You could use a post function in the create transition to copy the assignee field to a custom user field

Phil Harman
Contributor
August 21, 2019

I was hoping that would not be the case.  I have done as you suggested using the Jira Misc Workflow extensions.   Thanks Joe for providing a timely response.    

Joe Pitt
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 21, 2019

You're welcome. Please accept the answer

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events