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How to restrict users who can change the priority?

Piyush Dinde
Contributor
January 15, 2020

Hi Team, 

We have only three basic priorities, High, Medium and Low. 

What I want to achieve is except 4 or 5 users (Project Managers, Scrum masters, etc) nobody else should be able to change the priority of the issue fro the team. 

How can I achieve this?

PS: Hosting type is cloud. 

1 answer

5 votes
Jorden Van Bogaert
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January 15, 2020

Hi @Piyush Dinde 

This isn't possible by default. 

You could use a plugin like scriptrunner for this and then apply behaviour to the field. Or you could remove the priority from the edit screen, create a transition from status 'any' to 'itself' and add a transition screen on that. On the transition screen, you add the priority field and as a condition you make sure that only users in a certain project role can use it.

This isn't the best practice, but it gets the job done without add-ons :)

Jorden Van Bogaert
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January 15, 2020

*the condition is of course applied to the transition and not the transition screen specifically, just to be clear :)

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