How to search for issues with specific emoticons/emojis within the text

[Henri Rastas]

Dear community,

We're using emoticons to mark certain things within an issue. Recently we started to use a new emoticon (+).

Is there a way to search for an issue with text containing emoticons? I couldn't find a solution through atlassian documentation.

[pinky_reddy · Accepted solution]

Hi @Henri Rastas 

At present Jira doesn't allow to search using emoticon in JQL

I was able to find a feature request https://jira.atlassian.com/browse/JRACLOUD-74543

for the similar use case. May be this might give you more context.

Thank you

[Henri Rastas]

Thanks @pinky_reddy , appreciated. Feature request was new news for me.

[Cristian0791]

Hi Henry,

To search for issues containing emoticons in Jira, standard JQL doesn't directly support filtering by emoticons, but you can still achieve this using text searches. Since Jira treats emoticons as characters, you can search for them as part of the text.

For example, if you want to search for the + emoticon or any other specific emoticon in the issue description or comments, you can use the following JQL query:

text ~ "+"

This will search for any issues where the + emoticon appears in the issue's description, comments, or other text fields.

Hope this helps.

[Henri Rastas]

Hi @Cristian0791,

Thanks for your reply. I've understood that writing (+) equals the plus emoticon. I tried your suggestion and few others queries with no luck. For me your query yields an error "Unable to parse the text '+' for field 'text'."

I'm in the understanding that non-alphanumeric characters, + included, are not indexed for search and thus ignored in queries independent on the way one is trying to search for those.

I'd be happy to be wrong though. 

What did you get as a response with above query?