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How to show how long a complete issue was open?

Sharon Connell
Contributor
July 30, 2018

I need to populate a custom field 'Time Open' by getting the difference in Resolve and Created. I am using Jira Cloud and Scriptrunner. It seems it should be more simple.

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Meg Holbrook
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July 30, 2018

Hey Sharon, 

I found a similar request here in another thread, would this help you:

https://community.atlassian.com/t5/Jira-questions/How-to-calculate-the-time-in-open-status/qaq-p/639181

Sharon Connell
Contributor
August 1, 2018

Thanks, Meg! I will test this and see if it will meet the user's needs.

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Sharon Connell
Contributor
July 30, 2018

I should add - days/hours/minutes is what I need to display.

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