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How to strip out reply body in email

Tummala
Tummala August 30, 2016

Is it possible to add this feature to JIRA? Since many of our users use email to add comments it add a lot of unnecessary noise in the comments.

we recently upgraded UAT to JIRA software 7.1.9.

Any help appreciated.

Thanks!

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crochaju
crochaju
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August 30, 2016

Hello Tummala,

Its possible according to the KB Bellow.

https://confluence.atlassian.com/display/JIRAKB/How+to+Strip+the+Old+Reply+Data+from+Incoming+Email+When+Using+Outlook

This one is for Outlook users, i hope it help you in someway!

 

Cheers

 

Carlos Rocha

 

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