I am unable to login JIRA

[Maithili Prabhu]

Hi Team,

I had my JIRA account registered on office email and was actively working on the portal. From May'24 to Nov'24 I was on Maternity Leave, now that I am back and trying to Sign In I am getting a message "mai*****.p***@*****.com doesn't have access to Jira on m*****-tools.atlassian.net." I do not even recive any password recovery option.

Please help on how I can get my account re-activated

[Sushant Verma · Accepted solution]

Hi @Maithili Prabhu 

Welcome to the community!

You can contact Atlassian Support via https://support.atlassian.com/contact/#/

Regards,
Sushant Verma

[Quratulain Hussain]

how i can login through my account on jira qt@imangu.com?

Please tell me step for creating this account