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I like to find out how to add the topics to the customer portal

Mustafa Akcadogan April 26, 2023

I was wondering if anybody can help me with this question, I am trying to add topic page on our helpcenter portal page. I appreciate any help.

 

topic menu on Jira helpcenter site.png

1 answer

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Kate Pawlak _Appsvio_
Community Champion
April 26, 2023

Hi @Mustafa Akcadogan ,

First of all, keep in mind that this feature is available only for Premium and Enterprise instances.

Link to the configuration https://[your-jira-instance].atlassian.net/servicedesk/customer/settings/portal-reorder

It's available when you open the help center or customer portal, select Customize, choose Edit home page layout and click Create topic.

edit-home-page-layout.png

create-topic.png

~Kate

Mustafa Akcadogan April 26, 2023

@Kate Pawlak _Appsvio_ we are using Premium. 

Kate Pawlak _Appsvio_
Community Champion
April 26, 2023

@Mustafa Akcadogan, I've updated my reply, check the steps on how to configure it.

Mustafa Akcadogan April 26, 2023

@Kate Pawlak _Appsvio_  Thank you for you help, I will try this.

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