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IS it possible to have an SLA outside of service desk?

Shawn Masters
Shawn Masters
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March 31, 2016
 
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Andre Lehmann
Andre Lehmann
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March 31, 2016

Yes, but only with seperate SLA-Plugins.

The SLA-function of JIRA ServiceDesk is only available in JIRA ServiceDesk

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atlassian, aafp, jira migration, marketing collaboration, end siloed work, streamline workflows, kerrie gottschalk, jira cloud admins, unified marketing, process visibility, team efficiency, cross-team collaboration

How Kerrie Gottschalk unified AAFP’s marketing team with Jira

At the American Academy of Family Physicians, siloed marketing teams faced delays and duplicate work. Kerrie Gottschalk shook things up by moving the department to Jira, streamlining processes, boosting visibility, and sparking stronger collaboration.

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