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In Projects/Components/Lead one User is listed many times

valantic FSA February 28, 2018

Hi,

when I assign a lead under Projects/Components ONE(!) User ist listened many times. Other Users are shown correctly one times. Anyone have a suggestion, why? Or its a bug? Thanks for help!

- Chris

 

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1 answer

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Vasiliy Zverev
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February 28, 2018

Try to make bloking reindexing at first. Maybe it helps

valantic FSA February 28, 2018

How can I do that? Dont find the settings for that. ThankX :-)

Vasiliy Zverev
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February 28, 2018

Here is an instrustion: https://confluence.atlassian.com/adminjiraserver072/search-indexing-828788115.html

Note, that while blocking reindex jira will be unavailable. Time depends to number of issues, projects and custom fields. 

It is better to perform it into not working time.

valantic FSA February 28, 2018

Hi, Unfortunately, the problem was not solved by your suggestion. Another idea? TnakX :-)

Vasiliy Zverev
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March 1, 2018

Could you check into user manager do you have only one user with this name?

valantic FSA March 2, 2018

I have checked this many times, there is only one user, imported from our ActiveDirectory

Vasiliy Zverev
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March 2, 2018

It semms to be a bug. You should report it to Atlassian.

valantic FSA March 5, 2018

thank you for your effort, finally I will report it to Atlassian. 

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