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Invalid date in the Ticket Expiry section highlighted

Utente Test
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July 22, 2025

Hi,

in the 'Board Insights' section, under the 'Expiration' tab, 'Invalid Date' appears instead of the expiration date that was entered when the ticket was created. Why is this?

I attach the image.Screenshot 2025-07-22 121049.png

Thank you. 

 

1 answer

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Bharat Kalia
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July 22, 2025

Hi @Utente Test - It seems like you need to reset some fields on the card layout. Can you please go the board settings and look for Layout >> car layout and see what fields are visible there?

Thanks,

bharat

Utente Test
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July 23, 2025

Hi @Bharat Kalia

thank you for your reply. I checked the card layout and found that the only field present is the due date.

However, in another project, I have these other fields that you can see in the image below, and the due date is still invalid in the 'Board Insights' section.

 

Screenshot 2025-07-23 091113.png

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