Is it possible to trigger an automation rule when an issue link is deleted

[SWAPNIL SRIVASTAV]

While working with JWT plugin, is it possible to trigger an automation rule when an issue link is deleted ?

Also, can we have 2 automation triggers for an automation rule?

[Bill Sheboy]

Hi @SWAPNIL SRIVASTAV 

Using the JIRA automation rules, it is possible to trigger a rule when an issue is deleted.

Regarding 2 automation triggers, some of the triggers support multiple values, but there does not appear to be a way to have two different triggers.  As a work-around, you could:

• Create a rule for your first trigger, and create a new condition (such as a distinct comment)
• Create a second rule for your second trigger, creating the same common condition as above
• Create a third rule to do your desired action. Ensure you set the option for this rule that allows it to be triggered by other rules.

Best regards,

Bill

[SWAPNIL SRIVASTAV]

Hello @Bill Sheboy ,

No, I want to trigger the issue when issue link is deleted.

[Bill Sheboy]

Hello, and sorry that I missed the link part of your request.

Looking at the automation rule triggers, it does seem like you can trigger on a link delete also.  Please look here for more information:

https://support.atlassian.com/jira-software-cloud/docs/automation-triggers/

[SWAPNIL SRIVASTAV]

Hello @Bill Sheboy ,

Thanks for the reply.

I am working on JIRA software and this link is for JIRA Cloud.

[Bill Sheboy]

Sorry, I missed that you were on Server version.  Here is the document for that version, including the link delete trigger:

https://confluence.atlassian.com/automation/triggers-993924804.html

[SWAPNIL SRIVASTAV]

Hello @Bill Sheboy ,

Thank you for the reply.

Please correct me if I am wrong but the links you are giving me are not for JWT (JIRA Workflow Toolbox)plugin provided by Decadis. I am looking for Automation Rules of JWT plugin.

[Bill Sheboy]

Thank you for clarifying.  I believe you will need to directly contact that markeplace vendor for help, or wait until one of their staff responds to your question. 

I added their name as a tag to this question to raise the visibility.