Is there any way to check the history of user invites?

[Jason Yeung]

Hi,

I normally create JIRA users by inviting them. The user would receive the email, accept the invite and the JIRA account will be created. I was wondering if there's a way to check for the invites I sent out? This is mainly to determine whether the invite was ever sent to the new employee.

I found this link (https://community.atlassian.com/t5/Jira-Software-questions/Find-out-who-invited-a-user/qaq-p/1193641), which tells me to check the audit logs. But when I do there, there was no history on user invites. If this is where I check, how do I set JIRA up so the invites are tracked?

Sincerely,

Jason

[Carlos Garcia Navarro]

Hi @Jason Yeung ,

You should be able to see if users have been invited from the User Management section. This page shows some details:

https://support.atlassian.com/user-management/docs/invite-a-user/

Do you want to see is users have been invited, or the ones that you invited specifically?

[Jason Yeung]

Hi @Carlos Garcia Navarro ,

I'm trying to find users that have been invited. It could be by anyone. I had a look at the link you provided and it looks like it's for the cloud version of Jira.

I'm currently using the software version of Jira, which is on prem.

Jason

[Daniel Ebers]

Hi @Jason Yeung

is this the mechanism used to invite the user, could you please confirm on that?

• Create, edit, or remove a user
  Invite users to Jira
  https://confluence.atlassian.com/adminjiraserver/create-edit-or-remove-a-user-938847025.html

If this would be the case it reads an invitation is sent out via mail (SMTP). In case the outgoing mail server is under your control and there is a common pattern in the mail which is sent during invitation you could intercept those kind of mails, write them away and report on them.

This however is something you would need to figure out with your mail server administrator and it sounds to me rather complicated. However, there might be cases where you have to show the "audit" of invitations so if you are in this situation looking at the mail logs could solve this issue.

Cheers,
Daniel

[Jason Yeung]

@Daniel Ebers ,

Thanks for your response. Yes, that's the mechanism I use to invite the user. I could ask our mail server administrator to see whether these emails are sent out. I was wondering if you know how the email would look like? (e.g. the from address, subject, content, etc.)?

I can then tell him what to look for as the mail server is used for all our emails.

Sincerely,

Jason

[Daniel Ebers]

I do not have an example on file - but you could send an example/test invite to determine the exact format, it should be easy to spot.