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Is there any way we can enhance the mechanism of Approvals in JIRA

Saili
Contributor
September 26, 2024

Right now, as per my knowledge, the Approval feature is working in a way that only of the Approver approves the transition, it happens. In case of multiple approvers, even if one approver approves/rejects the action then the decision of first approver is considered and taken into account and the transition takes place.

What I expect?

In case of multiple approvers, the decision of each approver should be considered and only then the decision should be passed.

Please let me know if we can in any way, enhance the Approval activity.

Thanks in Advance!

1 answer

0 votes
Jack Brickey
Community Champion
September 26, 2024

Hi @Saili , indeed you can require all approvers to 'sign off'. Please see this article - configuring-jira-service-management-approvals 

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