Issue related to Story points postfunction

[Roja Gurram]

Hi All,

Get the attached error when moving a story from Close to Re-opened.

On "Reopen" transition user asked me to add this Post-function "The Story Points field will be cleared"but am unable to find this and  I think i would have selected the post-function something wrongly. Also am getting the error when i click on Reopen could someone please assist why am i getting the error pls? Attached screenshots for your reference.

Your suggestions are highly welcomed.

[John Funk · Accepted solution]

Hi Roja,

Did you select the Clear Field post function? Because when I do that and select Story Points, I get this:

"The value of field Story Points will be cleared."

[Roja Gurram]

Hi John,

Thanks a lot for your response.

Earlier i haven't selected. Now i have selected the "Clear Field Value" post function and i tried to reopen the ticket i haven't seen that error before i got. But, i could see different Post function added instead of one you have shown above. Attached screenshot for your reference. Please let me know if that is correct.

LOOKING FORWARD TO HEAR AGAIN!

[John Funk]

That's a strange phrasing of the post function. But I am glad it is working!

[Roja Gurram]

YES, THANKS FOR YOUR HELP JOHN!!