Issue with TO DO Status

[Diatta Harris]

My team is using the TO DO status for user stories not yet started.  When we review the dashboard and the sprint health everything either shows In progress or Completed and none of the TO DO's show up in the Not Started status on the dashboard.  Thoughts on what could be the issue?  I checked the workflow and TO DO is mapped to TO DO (it is the default setting).  Screenshots below.

[Stevan Mandić · Accepted solution]

@Diatta Harris this depends on the board configuration.

The bar in sprint progress insight is split by the number of story points, issues or time assigned to each status category.

In board configuration you can select Estimation method.

For instance: if estimation method is set to: Story points and your issues in To do status have no story points added, sprint progress will show 0% in To do.

Try switching estimation method to Issue Count and you will see that To do percentage changed

[Diatta Harris]

Estimation method is accurately set up to reference story points.  There are several items in the TO DO column and status yet it shows 0% not started.

[Diatta Harris · Accepted solution]

@Duc Thang TRAN @Stevan Mandić When I navigate to the dashboard, click on sprint health, click on the yellow and then click issue navigator the list shows items in TO DO (gray) and In Development (blue) and the dashboard still does not display the TO DO items as not started.

None of the user stories in the current Sprint in the TO DO status are showing as Not Started.  It's a scrum board, team managed.  This board was created a few weeks vs. my other boards created two years ago but it should show items that are in TO DO as Not Started.

[Duc Thang TRAN · Accepted solution]

Hello @Diatta Harris 

I think it's the order of your columns,

Jira boards will take the leftmost column as the to-do column (grey) and the rightmost as the final (green) column. And the others between these columns are "in progress" type columns.

So I suggest to reorder your columns "To do" and let this  column be the leftmost one and you tell me if it solves the problem.

[Diatta Harris]

Hi there.  I used the default workflow for a scrum board and made no other changes.  The TO DO column is on the left and marked gray.  Not sure why the system is behaving like this.  I also checked workflow and TO DO is gray as expected.  See screenshots below.

[Stevan Mandić]

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@Diatta Harris  take a look at my previous message

[Diatta Harris]

@Stevan Mandić Hi there - the estimation method doesn't appear to be the issue.  Story points is selected.

[Duc Thang TRAN]

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@Diatta Harris from your screen, block is the column on the left not ToDo .

You Can see the column color on thé setting of the board. You will see the column color. It not about status type from your workow

[Diatta Harris]

@Duc Thang TRAN I moved TO DO to the far left and it is now displaying properly on the dashboard but that is just strange because my other board has blocked on the far left and it displays items not started.  Thank you for your time and patience.

[Duc Thang TRAN]

@Diatta Harris 

Glad is help you, in this case you can check accept answer to resolved your question :)

[Becky Brooks - Visor for Jira · Accepted solution]

I'm watching this for an answer. I wonder if it's due to the corresponding epic not being "to do"? It feels like this should work though the way you configured it.