JEMH HTML table rendering

[Admin]

Hello,

I have a problem with JEMH and tables in incoming emails. HTML table added to email body is not properly rendered, please take look at screenshot. 

Is there any way to fix this issue in Jira 7.12.3 and JEMH 2.7.26?

Thanks

[Mike Harrison · Accepted solution]

You will want to ensure that:

1. Profile is configured to prefer HTML email content via Profile > Email > Pre-processing
2. HTML table processing is enabled via Profile > Email > HTML.

If it is already enabled, check what HTML extraction method is selected via Profile > Email > HTML > HTML extraction method.

JEMH versions 2.7.36 for Jira 7.10.x - 7.13.x and 3.0.5 for Jira 8.x added a new HTML extraction strategy, "v2". This newer strategy more accurately converts HTML to Jira-friendly wiki markup. As such you may find it does a better job. To use this new strategy you will of course need to upgrade to at least 2.7.36 (the newer the better). Your Jira's manage apps screen should help you upgrade.

[Admin]

Hi @Mike Harrison _The Plugin People_ 

That works, i tested this solution with simple table and it has been rendered correctly.

Thanks