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JIRA Attach Screenshot isn't working.

JIRA Attach Screenshot isn't working.

After taking a screenshot I'm trying paste it into a comment or task description as I usually do, but since a few days it's showing me a usual dialog window of uploading an image, but the "upload" button is always disabled and nothing is uploading.

https://screencast.com/t/HCzfL55TVdLV

2 answers

1 vote

Hi @Anastasia Parfenova

Can you verify if you are able to reproduce this issue with other browsers? Make sure that the browsers are updated to the latest versions.

In addition to this, can you please try attaching the screenshot using Incognito mode and verify if the issue persists.

Lastly, does this issue only occur for you or are all users able to reproduce the same behavior?

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0 votes

Same problem here

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JIRA Attach Screenshot isn't working.

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