JIRA Automation - Create issues from release

[Garret Zhang]

Hi,

I ran into an issue with my automation and am hoping someone could help.

Goal: Create a service desk issue from releases via automation.

Issue: There are two required fields in service desk where I am unable to copy the information from release.

Example:

There are two required field in service desk, "Summary" and "Engineer Lead" (custom field)

I need Summary to be copied from "Release" name.

I need "Engineer Lead" to copy from either the Driver or Contributor.

Automation:

Trigger: Version Release

Then: Create issue

I can't find anywhere that this is possible, want to double check with the community, if not, are there any workaround?

Thanks much!

Garret

[Garret Zhang · Accepted solution]

Seems like I can use {{version.name}} to get the release number and {{initiator.displayName}} to get the person that triggered the release.