JIRA Automation to trigger notification if summary field contains the value

[Vasanta Kumaar]

Hi All,

I am working on creating automation in Jira to send notifications when the summary contains either "Value 1" or "Value 2," or both.

I am not able to achieve, Can someone help.

Thanks,

Vasanta

[Bill Sheboy]

Hi @Vasanta Kumaar 

When you use an Issue Fields Condition with the "contains" test, it is checking the entire value, and not a list of values.

And thus your test on "GHE, Exepedia" does not match.  And it has a typo, as that should probably be "Expedia".

To match a list of values, please use the Advanced Compare Condition with a regular expression, as described here: https://confluence.atlassian.com/automation/jira-automation-conditions-993924794.html#Jiraautomationconditions-Comparingusingregularexpressions

Kind regards,
Bill

[Trudy Claspill]

Another alternative is to use a JQL condition and use the following JQL:

summary~"GHE" or summary~"Expedia"

[Vasanta Kumaar]

[Trudy Claspill]

Hello @Vasanta Kumaar 

We will be better able to help you if you provide the following:

1. Screen images that show your entire rule

2. Screen images showing the details of any condition or action where you are trying to evaluate the summary field

3. Screen images that show the details for the rule's Audit Log for a time when the rule ran and you did not get the results you expected.

4. The actual content of the field in the issue that was part of that execution of the rule.