Hi Community 👋 In this October roundup, we’re unveiling powerful new automation workflow controls, expanded third-party integrations, and a library of out-of-the-box Playbook templates designed to...
As the title suggests, I'm setting up some automation for cloning a issue from one project to another on a status transition. This isn't too dissimilar from the normal JSM workflows where you would c...
Morning I have created various rules based on the 'when a task is due - send an email reminder' template and these all work correctly. However the template has trigger of 'scheduled and run ea...
I would like to know how much total time each unique assignee is spending on all of their tickets within a given epic. I would like time to start counting when a ticket is moved to "In Progress" and ...
I would like to know how many unique engineers have worked on all issues within an epic. Is there a way to use Jira automation to build a custom field on an epic that captures the # of unique assigne...
I have a request ticket (with attachments) and I have an escalation ticket that escalates inside the request ticket. I have automation that drops a comment in the escalation ticket (based on the info...
Dear Community, I started with Learning about coonfluence. What im interested most is how to best structure Confluence tree to fit our needs. Currently we have KB in Sharepoint, OneNote, Confluence,...
Every sprint tells a story about bugs being fixed, features being delivered, and ideas coming to life. Jira shows completed tasks, but the story behind them fades in between progress and release upda...
Hi community, We still struggle with the migration from a legacy automation to the new automation. In the past we could check in the IF condition, if the user that commented had access or not. Scre...
Hi, When I use the Rovo Agent directly, the response is formatted correctly. However, when invoking the same agent via Jira Automation and inserting {{agentResponse}} into the Description field, t...
I can't figure out why this automation is returning nothing (and therefore not setting the due date as expected. I've created the log step and all looks to work fine until the last step as see...
Hi, In Jira Automation (Cloud), I'm trying to define a rule to create work items having a specific Tempo Account, but the account in question is not visible in the list of accounts available: I...
Hi! I'm trying to setup automation rule which will be creating or editing existing Jira ticket based on incoming webhook data. I created a rule with 'Incoming webhook' trigger and I'm able to cat...
Having a hard time creating an automation where when an Epic is created under a specific Initiative- which would be the Epic's parent- Stories are automatically created under the Epic. Anyone ever d...
This project has 2 forms, both set as publicly accessible. My expectation here is when creating a rule using "Form Submitted", when I select the dropdown I should see the 2 forms listed, but "No opti...
Hi, I’ve set up Jira automation to create three sub-tasks (Sub-task 1, 2, and 3) when the issue transitions from Sizing → On Deck. However, if the status moves back to Sizing and then again to On De...
My automation is creating two stories when I have only got the one in the automation, can you advise what I'm doing wrong here please :) Automation: Aduit Log: Showing two created (but ...
Hello all, We are trying to use a JIRA automation to assign a "Capability Start Date" to our capabilities based on the first fix version release date of it's linked features. We are utilizin...
I am trying to setup my automation so that when a specific label (released) is added, it will trigger the automation to add a comment. However, I do not want it to trigger again if additional labels ...
Have you ever wondered who changes something in Jira and fails to do it? Perhaps a sprint was ended too soon, a workflow was viewed differently, or a work item simply disappeared. It is a typical pro...
Im looking for a way to check with automation if the target start matches 7 days from the current date. If so i would like to flag the Userstory. It al works when i use the start of day withou...
Hi! I'm trying to execute a global reflexive transition (from any status to itself) with Jira Automation, but I cannot find that transition anywhere The transition name is "Update customer info" ...
Hi Everyone, I have an interesting request. Is it possible to a clone board/ticket because the original ticket on board X moves to a different board either A or B depending on the teams who is going ...
Hello, I am trying to create a rule for assets: As a rule, there is an expiration date for licenses or certificates, for example. If this expiration date is three weeks in the future, a reminder ...
I need some help on how to create an automation that would meet the following set of criteria. GIVEN the user manually creates a Story issue WHEN the Team field is assigned "Team A" and Summa...
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