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JIRA Service Desk and ProForma Fields

Laura Colon August 9, 2022

For my customer portal form, I'm using some JIRA fields and some from ProForma.  I would like to have the ProForma fields to show first.

Is this possible and if so how?

1 answer

1 vote
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 9, 2022

The short answer is no, Forms will always be displayed below any Jira fields in the request form.

Laura Colon August 11, 2022

Thanks, it would be nice if they would make that change or allow similar fields like attachments in proforma.

Like Mikael Sandberg likes this
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 11, 2022

Attachments is coming, it is currently slated for Q3 2022 according the public roadmap

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