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JIRA Startup Failed after upgrade.

Roystine Machado
Roystine Machado February 19, 2017

This question is in reference to Atlassian Documentation: Supported platforms

We have upgraded to JIRA 7.3.1 from JIRA 6.1.7 and after upgrade we are getting error "JIRA Startup failed : Error occurred while starting Plugin Manager. Unable to install bundle caused by: Unable to install bundle"

we are using JAVA1.8.0_92 . 

the work directory and bundled-plugins directory is 0 bytes.

i tried to delete the "work" directory and the osgi-plugins' and the '.bundled-plugins.

Still the error persists. Can you please help.

 can someone please help. 

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Eisonesoft
Eisonesoft
Contributor
February 21, 2017

Hi,


If your JIRA is run on linux system and If you have a user with administration permissions (sudo), from the path ../jira-home/plugins/ you should execute the following command:

sudo rm -Rf ./.bundled-plugins


Make the same relatively to the "work" and ".osgi-plugins". 

Make sure you put the point before bundled-plugins and osgi-plugins.

 

Regards

 

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