JIRA Suite Utilities disabled

[Paul Bennett-Freeman]

Hi,

I'm trying to use the "JIRA Suite Utilities" plug in so I can set a Custom Field value during a workflow transition - But the plugin is disabled and I can't re-enable it.

Please advise how I can switch it on,

Thanks for your assistance.

[Volodymyr Krupach · Accepted solution]

Hi,

Be default "JIRA Suite Utilities" is disabled on JIRA cloud. You should contact support and request to enable it: https://support.atlassian.com/servicedesk/customer/portal/23

[Sam Hall]

See also: https://answers.atlassian.com/questions/44081096 

[Paul Bennett-Freeman]

Cheers - I'm not really clear why I need to email support rather than click a handy button, but sure, it's working now. Thanks.