Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

JIRA and Service Now Intergration

kanchana wijerathna
kanchana wijerathna
Contributor
October 20, 2021

Is there any plugin to automatically create SN request when the JIRA ticket is raised ?

Answer
Watch
Like Be the first to like this
522 views

2 answers

5 votes
Jose Lobo (Solutions Architect at Exalate)
Jose Lobo (Solutions Architect at Exalate)
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
October 20, 2021

Hey @kanchana wijerathna ,

You might be interested in this past post where this same question it asked :)

 

Let me know if this helps to answer your question,

 

Jose

Reply
1 vote
Trudy Claspill
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
October 20, 2021

An internet search for "jira server servicenow integration" returns a few different options. Here are just two:

https://exalate.com/ppc-jira-servicenow-integration/

https://marketplace.atlassian.com/apps/1222208/servicenow-connector-for-jira

View More Comments
kanchana wijerathna
kanchana wijerathna
Contributor
October 20, 2021

Service now connector seems creating incidents in SN side, is there any way to configure to create tasks/incidents in SN side

Like
Jose Lobo (Solutions Architect at Exalate)
Jose Lobo (Solutions Architect at Exalate)
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
October 21, 2021

@kanchana wijerathna 

This is possible with Exalate. You decide which entity is created in the ServiceNow side.

Let me know if you have any questions,

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.