[JMWE] post function error

Nicolas Andika
Contributor
September 1, 2024

Dear all,

i have created a post function "Set Issue Fields" but it gives an error like this: Screenshot 2024-09-02 at 11.27.37.png

what does it mean and how to solve it? 

Thankyou 

2 answers

1 accepted

4 votes
Answer accepted
David Fischer
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 1, 2024

Hi @Nicolas Andika 

If you edit the post function, you'll notice a warning on the page next to the option to suppress notification emails about the field changes. This is because of a limitation of Jira Cloud. 

Two solutions:

- uncheck that option

- make sure the user running the post function is an admin, or the "add-on user" (see the "Run as" option)

Nicolas Andika
Contributor
September 1, 2024

Hi @David Fischer 

i already change the user that running the post function is the add on user and it works, 

Thankyou

0 votes
Jerrold - Empyra
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 1, 2024

Hi @Nicolas Andika 

It seems to be a permission issue the person who triggered the event may not have to permission to edit the fields that to set here. can you please give more information about the post function like what field , transition and if possible pls share a screen shot of the post function.

Thank you. 

Nicolas Andika
Contributor
September 1, 2024

Hi @Jerrold - Empyra 

i already checked the permission and nothing's wrong with it, only just the user that running is not the add on user, and i already fix it,

Thankyou

Like Jerrold - Empyra likes this

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