Jira 7 agile boards aren't available on OS X (El Capitan)

[Simon Karberg]

Hi,

I am not able to open any boards in OS X (El Capitan),

I have tried:
Chrome v48.0.2564.71 beta (64bit)
Firefox v43.0.4
Safari 9.0.3 (11601.4.4)

I can see it hangs on this call:

/s/a9312b9b4555dc90d3ecc4663599a0d8-CDN/en_USey9gl4/70114/b6b48b2829824b869586ac216d119363/15eedffdd966e3c2c7b034233dee5d93/_/download/contextbatch/js/greenhopper-rapid-non-gadget,gh-rapid,jira.project.sidebar,atl.general,atl.global,jira.global,jira.general,-_super/batch.js?agile_global_admin_condition=true&jag=true&jaguser=true&locale=en-US

It works perfectly in Chrome on windows 10.

[WeAreAllJustinNow · Accepted solution]

Hi Simon, 

It would be a good idea to open a ticket about this at support.atlassian.com.  When you submit your ticket, be sure to include a Support Zip.  It would also be very helpful if you could generate a HAR File while reproducing the issue for our support engineers to look at as well.  

Thanks!

[Simon Karberg]

Thanks i would do that. I asked here first to see if anyone has the same issue as me.

[Joon Lee]

I'm seeing the same thing. Any chance there was an official Atlassian answer?