Hi,
We just recently installed GitHub + Jira integration. We follow the procedures/documentations as provided by GitHub
https://github.com/integrations/jira/blob/master/README.md
Until the integration section, where it didn't work. I can't see the ticket in Jira that are "Merged" or "Under Review".
Inside the Jira option of the configuration for GitHub, it says "Active". I selected Sync all repos of the project. I tried to resync and no success. I saw in the forums people had the same issues. Let us know how to resolve the issue, thanks.
Bob
Hi @Bob Yu,
Sorry you're having problems with the integration.
As a next step I recommend that you reach out to GitHub support via this URL: https://github.com/contact?form%5Bsubject%5D=Re%3A+GitHub%2BJira+Integration.
The GitHub team should be able to help you with your problem.
Kind regards,
Gareth
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Discover the teamwork and precision behind success on and off the track. See how this high-performing team makes the impossible possible. Be one of the first 100 customers to register for a chance to win 2 tickets to an Atlassian Williams 2026 race.
Register now
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.