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Jira Issue Collector Email Notification

danielkg
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April 16, 2020

I have created an issue collector and embedded it on our website, the collector form is creating the issues in our Jira project correctly.  I am setup as the reporter and I'm not getting any email notifications when the issue is created, I have notifications enabled on my user profile settings

Screen Shot 2020-04-16 at 12.36.00 PM.png I also tried creating a notification scheme to send an email to a specific email address when an issue is created under project settings but that doesn't work either

Screen Shot 2020-04-16 at 12.37.42 PM.png

Is there anything else I'm missing? I want at least one email notification to go out when an issue is created through the collector so my admins can take care of it.

 

Thanks!

1 answer

0 votes
Javier Villanueva August 3, 2020

Hi all,

I have the same problem.

The lead and the reporter do not receive notification when create an issue from an issue collector.

Thanks

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atlassian, jira cloud certification, managing jira projects, jira project administration, jira cloud exam, atlassian certification, agile project management, jira workflows, jira permissions, jira training, jira cloud skills, atlassian learning

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