Jira Opsgenie Suddenly Appeared - HELP

[Stephen Doggette]

Hello.  I was working in Jira and suddenly a window popped up talking about transferring to/from Opsgenie.  Now I have these annoying advertisements in the "Your Work" window.  I don't know how to get rid of them.  I frickin' hat Atlassian and any products they market.  HELP PLEASE!

[Greg D]

Was searching to see if there had been any updates to the control of the right-panel on the "Your work" page. Unfortunately, even in the new navigation, and even for people that have never used Opsgenie, it seems we are stuck with that panel stealing the real estate for the advertisements.

Stephen, you may have already found these, but here are the feature requests to get rid of those ads:

• Ability to Hide Alerts and On-Call Schedules on the "Your Work" Page in Jira Cloud - JRACLOUD-84459
• Customization options for the "Your Work" Page - JRACLOUD-73964 

[Lígia Zanchet]

hi Stephen 

Sorry to hear that disabling the Opsgenie didn't remove the unwanted information from the "your work" screen.
To investigate this further, I created a ticket on your behalf to our Jira Service Team.
They will be able to provide you with a deeper investigation and check the possibility of removing the Opsgenie information from your site.

You should receive the issue link directly in your email 

Thank you! 

[Lígia Zanchet]

Hello Stephen 

I'm sorry to hear that the Ops Genie message is annoying. 

This is part of our: Set up operations and complete your shift to Jira Service Management
The message was designed to make a smooth transition to our customers, not actually propaganda.

If you don't need to swift between Opsgenie and JSM you can turn of the notifications: 

To turn off Opsgenie, you can navigate to Settings > Products > Shift from Opsgenie to Jira and select the Turn off Opsgenie button.

Thanks 

[Stephen Doggette]

Hello and thank you, Ligia. I was able to follow your instructions above.  I turned of Opsgenie as directed.  It is still showing in Jira.  Perhaps it takes a period of time for actual removal.  I will check back later.  Cheers.

[Stephen Doggette]

The following continues to show in my "Your Work" window in Jira.  HELP PLEASE.  Thank you.