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Jira Service Management Account Suspended

Farhan Rayhan
Farhan Rayhan February 24, 2024

Hi, Team

I want to ask

Why did our Jira Service Management got suspended? I thought it is going to be a recurring month on month Payment 

So how did it get suspended?

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Andy Heinzer
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2024

Hi

This appears to have been resolved in https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-2841148

Thanks for creating a support ticket so that our team can assist.

Andy

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Jehan Bhathena
Jehan Bhathena
Community Leader
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February 24, 2024

Hi @Farhan Rayhan 

Account suspension would be better answered by the official Atlassian support team

Link https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/

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